All sales are final. Our items are limited product collections and are made to order; due to that we do not offer any returns. We recommend reading all sizing information before purchasing. We inspect our products very carefully before packing the order, making sure it’s at its best when it arrives. If you have further concerns, please contact support at customersupport@zyaaka.com.Unfortunately, if there’s an event where items are damaged due to Mail Carrier Handling, reach out to us immediately. Please provide us evidence of damage (photos) so we can get the case handled. 

Zyaaka prides itself with high-quality jewelry. Our products do not tarnish and are made with stainless steel and 18k gold plated; unless stated otherwise. However, to keep the integrity and longevity of jewelry, we strongly advise to handle the products with care. If contact with water, gently pat dry and leave it to air.